Experience and service
Explore how employee experience, customer experience and service culture work together.
Books and publications
Books
Explore books and publications across experience, leadership, service, entrepreneurship, and personal development.
Published thinking
Ideas become useful when people can carry them into action.
Benson’s 29 published titles explore Customer Experience, Employee Experience, leadership, service, entrepreneurship, workplace motivation and personal excellence.
The books are written for leaders, teams and individuals seeking a practical way to understand experience and create meaningful progress.
Browse 28 titles on AmazonFind the additional title on MoreBooks
Reading pathways
Find a useful starting point for the challenge in front of you.
Leadership and workplaces
Consider the leadership behaviours and workplace conditions that help organisations perform.
Entrepreneurship and growth
Move from aspiration to action through personal excellence, enterprise and deliberate development.
Publication catalogue
Explore 28 titles with approved information.
Use the retailer links above to browse all 29 published titles and check current formats, pricing and availability.
Organisational reading
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