#25 — Top 150 Global CXM Stars
Ranked number 25 in the 2026 CXM Stars list of 150 global Customer Experience leaders and influencers.
Credentials and recognition
Credentials & Recognition
A governed record of credentials, memberships and recognition.
Proof standard
Recognition means more when its provenance is clear.
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Professional recognition
Credentials, fellowships, roles, awards and rankings.
A curated set of nine records appears at a time. Follow available source links for verification and additional context.
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#11 Customer Experience Global Guru
Ranked number 11 among the Customer Experience Global Gurus for 2026.
#8 Customer Experience Global Guru
Ranked number 8 among the Customer Experience Global Gurus for 2025.
#10 Customer Experience Global Guru
Ranked number 10 among the Customer Experience Global Gurus for 2024.
#11 Customer Experience Global Guru
Ranked number 11 among the Customer Experience Global Gurus for 2023.
Customer Experience Hall of Fame Inductee
Inducted into the Customer Experience Hall of Fame in 2023.
National Young Manager of the Year
Recipient of Zimbabwe’s National Young Manager of the Year Award in 2015.
Service Quality Institute Partner — Zimbabwe
Listed by the Service Quality Institute as a consultant and worldwide partner for Zimbabwe.
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